The prices shown on the website include all carriage charges for UK mainland customers. If your delivery destination is beyond the UK mainland we will email you with the estimated delivery cost and you can then tell us if you wish to proceed with the order on that basis.
Orders received before midday are usually dispatched the same day by a 24 hour courier, if we are out of stock of an item we will email you and let you know when we expect to be able to make delivery. If the delivery date is unacceptable you are free to re-select or cancel your order.
VERY IMPORTANT - Please check your goods on arrival, if you are unable to do this sign for the goods as "Unexamined". The driver will normally require a signature, if you are likely to be out please leave a note for the driver with instructions ie; leave in shed, leave with neighbour at No 32, etc., the driver will then do this (though at your risk).
If your goods arrive damaged please refuse delivery. If you discover that goods are damaged after the driver has gone, let us know within three working days, providing you do this we will supply a free of charge replacement.